FREQUENTLY ASKED QUESTIONS
We understand that you may have some questions about our products or services, so we have listed some frequently asked questions below. If you do not find the answer to your question below, please contact us and ask us, we would be happy to answer it.
Do you mainly make spreadsheets for bookkeeping?
How much will a bespoke spreadsheet cost?
This is a very difficult question to answer as they are all different. We will look at what you need and then supply you with a quote for a fixed full fee. If you give us the go-ahead, only then will you begin to be charged. We will not charge you more than the quoted price unless you make considerable changes. We do not charge an hourly rate, but a price per project (for bespoke spreadsheets). As an idea of price, the smallest project we have undertaken was around £150, and the largest around £2500. The price of your spreadsheet will be determined by how complicated it is, and how long it will take us. As I said, you will not be charged anything until you accept our quote. If you’d like to know more about our process, you can find out more here. At the moment we are NOT VAT registered, so we will not charge VAT.
When will I need to pay for my spreadsheet?
How long will it take to make a bespoke spreadsheet?
Can you adapt a standard product spreadsheet to my requirements?
Can I buy a spreadsheet and sell it to others?
What version of Excel do I need to use these spreadsheets?
We use Office 365, so that our spreadsheets are always using the most up to date version of Excel. If you are doing the same, you should have no issues. If you use older versions of Excel, you may well have issues. There have been some fairly big changes to the functions on offer recently, so if you’re using a version other than Office 365, you may experience some issues. Whatever version of Excel you’re using, please try some of the spreadsheets before you buy them (standard products) to see if they work properly. If you’re looking for a bespoke option, then let us know what version of Excel you’re using, so we can advise. Often we can create a spreadsheet to work in an older version, if we know that’s what you’ll be using.
Can I use other spreadsheet platforms if I don't have Excel?
Do you fix existing spreadsheets which you did not make?
Do you write macros or use formulas?
Can I buy one spreadsheet for many users?
Will my spreadsheet be branded for my business?
How will I know how to use my spreadsheet?
What can I do before we meet, to prepare to discuss a new spreadsheet?
- Do you currently use a spreadsheet, software package, or other template?
- What data (or information) do you have to put into the spreadsheet, and how do you wish to do that (copy and paste, manually enter)?
- What do you wish to get out of the spreadsheet?
We ask these questions because we want to establish what the client wants to achieve, and if they have the right data to do so. We also want to know if the client wants to manually add data or to copy and paste the data. This will determine the layout of their spreadsheet. We also want to know what they are currently using, so that we can see how their process works. If they already have templates, and wish for the new spreadsheets to match their existing templates, then we can do that to.
We may obviously have other questions for you, when we understand what you need, but these questions almost always come up. If you’d like to meet with us, you may want to consider your answers to these questions.